Understanding of WhatsApp Business
WhatsApp Business is an application that can be used to support business actors in promoting the goods or services they offer to their potential buyers. By using WhatsApp Business, you can manage communication strategies with potential buyers of the merchandise or services you offer more effectively and efficiently. WhatsApp Business and Whatsapp Messenger are 2 different applications and not the same entity. However, these 2 applications are practically the same but not the same.
Similarities and Differences WhatsApp Business and Whatsapp Messenger
The similarity between WhatsApp Business and Whatsapp Messenger is that they both have a function as a service application to send and receive messages through the application itself, it’s just that WhatsApp Business has additional features and facilities in developing your business which, of course, WhatsApp Messenger does not have. While the most striking difference between WhatsApp Business and Whatsapp Messenger is in terms of the application icon. The WhatsApp Business application icon is in the form of the letter B, an abbreviation of the word Business which is in a message bubble, while the WhatsApp Messenger application icon is in the form of a telephone logo that is in a message bubble. Go straight to How to Upgrade WA to Whatsapp Business Without Losing All Data, Files, Documents, Photos and Videos and How to Sell on Whatsapp Business here.
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In addition, there are also differences in the features and facilities available in it, where WhatsApp Business has more complete features than Whatsapp Messenger. On WhatsApp Business, there are features and facilities to support your business profile, such as Name, Tagline, Profile Photo, Choice of Business Category that you are running, Your complete business address, Working hours, Your contactable email, and your business website, Register. Products / goods or services that you offer, info and telephone numbers that can be contacted. You can also make settings to make it easier for you to automatically reply to messages to your customers.